Sunday, May 17, 2009

"Bringing Home the Birkin' by Michael Tonello

'Bringing Home the Birkin' by Michael Tonello is a delightful story about his adventures traveling to the swankest places in the world in search of Hermes treasure. The story takes you from his life in Province Town to Barcelona where he finds his soul mate and then around the world to places like Paris, Luxemburg, and dozens of other luxurious places you’ve only dreamed of visiting. You’ll learn his ‘formula’ for buying Birkins in France versus Italy. You’ll laugh till you cry at the descriptions of the typical Hermes sales people. It isn’t all frolic and gallivanting though.

After cleaning out all the Hermes stores in Europe and Asia Michael finds that even traveling to the luxury capitals of the world to shop dine and visit the finest hotels can get old. His final trip to the beautiful Island of Capri (pronounced CAP ree) Italy is to recover after the loss of a very close loved one.

The story has adventure, humor, love and sorrow; all the ingredients for a great story.

Wednesday, May 6, 2009

All that Sparkles is Not Gold

“Fashion is made to become unfashionable.” - Coco Chanel

That’s the unspoken mantra of most ‘It’ brands today. Instead of timeless style, they give us new trends each season. Instead of exclusivity based on scarcity, we have exclusivity based on price. Instead of high quality handmade craftsmanship we have mass production from China with finishing touches in Italy or France to justify the Made in Italy or Made in France label. Luxury is available to the masses but luxury isn’t what it used to be.

At one time, our ‘It’ bag luxury brands were small family owned businesses catering exclusively to royalty and the very wealthy. Today most are brands owned by one of three conglomerates. Conglomerates focused on profits that have made their owners the richest men in France.

Bernard Arnault bought 43% of LVMH during the 1987 stock market crash. He wanted to add Dior perfume to his Dior clothing brand. Once at the helm, he led LVMH through an ambitious development plan acquiring luxury goods brands including, Louis Vuitton , Fendi , Celine , Donna Karan New York (DKNY) , Emilio Pucci , Givenchy , Loewe , Marc Jacobs LVMH is the largest luxury group and Bernard Arnault is the second richest man in France.

Bernard Arnault tried to buy Gucci but lost in a battle with PPR the second or fourth largest luxury conglomerate. Gucci, Yves Saint Laurent, Alexander McQueen, Stella McCartney, Sergio Rossi, Bottega Veneta, operate as brands within the Gucci Group owned by PPR.

The third largest luxury goods conglomerate is Swiss-based Richemont, which owns Cartier, Van Cleef & Arpels, Piaget, Baume et Mercier, IWC, Jaeger-LeCoultre, A. Lange & Söhne, Officine Panerai, Vacheron Constantin, Dunhill, Lancel, Montblanc, Montegrappa, Old England, Purdey, Chloé, and Shanghai Tang. Richemont focuses more on Watches, jewelry and writing implements.

Ten ‘It’ handbag brands owned by three very profitable conglomerates. Ten brands with the same tactics to maximize profits. Introduce a new trend each season, mass produce using the cheapest labor, market, market, market to create a need to achieve status. Tightly control distribution.

For fifteen years the results were phenomenal with double digit growth mostly from handbags and shoes. Luxury goods are usually insulated from economic downturns, but 2008 was a difficult year even for luxury goods. The economic slump is expected to continue through most of 2009. Consumers, still in a good position financially are careful with their purchases and are buying more traditionally designed bags that can be considered an ‘investment piece’. ‘In essence, frivolity is out of fashion – short-lived Champagne high - bad - long-lasting leather - good.’ Luxury brands that have stayed to the tenants of luxury have done well. Hermes, the only handbag brand that still makes their bags by hand, has done well in today’s difficult economic climate and announced better than expected profits in March 2009.

That may make them a target for acquisition. According to the Financial Times smaller weaker brands will be bought up the big conglomerates. LVHM is interested in Hermes and Prada. There may even be a merger of conglomerates as PPR and Richemont consider how to seize top position from LVMH.

As more and more ‘luxury’ brands are bought by conglomerates bent on profits one has to ask whether they really are luxury brands or well marketed mass produced fashion brands. The most sophisticated luxury consumers will seek out truly unique quality handbags from small designers. Like Fossati.

Friday, May 1, 2009

Threadless...No More

The original pitch for Fossati handbags at start up weekend was to apply Threadless.com’s business model to high end handbags. Threadless is a T-shirt company that skyrocketed to popularity in 2007. Threadless business model is based on crowd sourcing and mass customization.

According to Wikepedia, Crowdsourcing is a distributed problem-solving and production model.

In its simplest form, crowdsourcing follows 8 steps:
1. Company has a problem
2. Company broadcasts problem online
3. Online crowd is asked to give solutions
4. Crowd submits solutions
5. Crowd vets solutions
6. Company rewards winning solvers
7. Company owns winning solutions
8. Company profits

Threadless follows this process to solve the problem, How to get an endless supply of hot designs almost guaranteed to sell on threadless.com. They ask consumers to contribute designs and to vet out the best designs. Threadless rewards winners for the best designs, taking ownership and profits.

It works because t-shirt design and mass customization are fairly simple. The compensation to winners is good and it’s become a platform for artists to promote their work. Even if you don’t win, you get a one of a kind t-shirt with your design printed on it for $12.00. This level of customization on a mass produced item at mass produced prices is called ‘Mass Customization’.

It worked really well for t-shirts and in 2008, threadless expanded to mass customization of bags. They partnered with Timbuktu, a bag manufacturer specializing in sturdy laptop bags.

Crowdsourcing and mass customization work well when you are printing onto a mass produced product like a t-shirt or canvas bag. It doesn’t work as well for more complicated product design like high end handbags. The model finally adopted for Fossati is call Social commerce. I’ll leave social commerce and how I settled there for another post.